Order by 2pm on Tuesday 17th December with DPD Courier Delivery for guaranteed Christmas Delivery.
For more information, see our delivery page.

Click and Collect

Trophy Store has partnered with DPD Pickup to offer you a Click and Collect service, making your online shopping experience even more seamless. If you are not going to be at home for when your delivery is due, selecting Click and Collect at the checkout allows you to specify a preferred DPD Pickup point for you to collect your parcel at your convenience.

Watch this short video to find out more

 

Click and Collect FAQ's

How Does Click and Collect work?

If you wish to collect your parcel from one of the 6,000 DPD Pickup points please select Click and Collect at the checkout. You will then be prompted to enter your location or postcode and be provided the DPD Pickup points nearest to you.

How can I track my order?

You will receive an email/text when the parcel is despatched. Simply click through the link to track your parcel.

When will my parcel arrive?

Your parcel will be delivered to your specified DPD Pickup shop the next day by 12 noon.

How will I know when my order is ready to collect?

You will receive an email or text message with your Pickup pass and details of your chosen Pickup points address and opening times.

What do i need to take when I collect my parcel?

You will need to take your Pickup pass and photo ID (this is either a photo driving licence or passport).

The following types of ID are not accepted:

  • Student ID
  • UK citizens's ID
  • Bus pass
  • Work pass

What should I do if I lose my Pickup pass?

Your parcel number will be in the email/text that your received when the parcel was despatched. Visit www.dpd.co.uk and enter your parcel number and your home postcode. From here you can click to download your Pickup pass.

How long will my parcel be held for at my chosen DPD Pickup point?

Your parcel will stay in the store for up to 7 days, so you can collect at a time to suits you.

How much is Trophy Stores Click and Collect service?

Our Click and Collect service costs £6.99, this if for mainland UK only. Unfortunately there are currently no DPD Pickup points in Ireland, the Channel Isles and the Isle of Man.